Where every bride finds her perfect fit
At The White Dress, we are passionate about providing an exceptional experience for every bride-to-be. Our mission is to make finding your dream wedding dress an unforgettable adventure. With over 1,000 exquisite gowns across our four stores in Scotland, we are confident we can help you find your perfect wedding dress at a price that suits your budget.
Our Story
Our journey began with a desire to create a welcoming and professional environment where brides could explore their innermost desires and strive to exceed their expectations. Our experienced consultants are dedicated to providing a personalized service, ensuring every bride has an unforgettable experience. From classic to contemporary, our collection of gowns is curated to cater to diverse tastes and styles.
Our Services
At The White Dress, we offer a range of services to ensure your wedding dress journey is seamless and enjoyable. Our experienced consultants will guide you through our vast collection, providing expert advice and styling tips to help you make informed decisions. We also offer a 'Take-Home-Today' range, featuring exceptional gowns at unbeatable prices.
Our Designers
We collaborate with renowned designers to bring you the latest trends and most exquisite designs. Our designers' dedication to innovation and attention to detail has resulted in a stunning collection of modern, classic, and vintage-inspired gowns.
Our Stores
With locations in Airdrie, Bathgate, Dunfermline, and additional stores coming soon, we are committed to making our services accessible to brides across Scotland.
What We Do
Our exceptional team is dedicated to providing an unparalleled shopping experience, ensuring every bride feels relaxed, pampered, and confident in their choice. Whether you're searching for a classic, elegant gown or a daring, statement-making design, our expertise and passion guarantee you'll find the dress of your dreams.
General Experience
It seems that The White Dress has had a mix of positive and negative experiences with their customers. Some reviewers have had a wonderful time finding their wedding dresses, with staff being friendly, knowledgeable, and allowing them to take their time making a decision. On the other hand, some customers have had a disappointing experience, citing poor communication, unprofessional staff, and alterations not carried out to their specification.
Positive Comments
The staff at The White Dress are often praised for being friendly, helpful, and making the experience of trying on wedding dresses fun and stress-free. The store offers a wide selection of dresses at reasonable prices, and customers are able to try on dresses multiple times before making a decision.
Negative Comments
However, some customers have reported issues with communication, alterations, and customer service. Some dresses have not arrived on time, and alterations have not been carried out as requested. Additionally, some customers have reported being ripped off, with no refunds or returns offered once a purchase has been made.
Issues and Disputes
There have been instances of disputes arising between customers and the store, particularly regarding alterations and communication. Some customers have reported being taken advantage of, with the store wanting payment for alterations that were not carried out as requested.
